FAQ

Yes. Each of our whimsical oil paintings is made to order, so you can request a different size, color palette, or selected details to better match your home and personal style.

You can leave your customization notes at checkout or contact us after placing your order. Before we begin painting, our team will confirm the details with you.

Yes. Every piece is painted by hand with oil on canvas by skilled artists. We do not sell printed artworks or mass-produced reproductions.

We use quality oil paints and durable canvas to help each painting maintain its rich color, visible texture, and long-lasting finish.

Your painting usually takes 5–9 business days to complete, followed by another 5–9 business days for shipping. In most cases, the full process takes approximately 10–18 business days. Tracking information will be provided once your order ships.

Yes. Each painting is carefully packed to protect it during transit. If your artwork arrives damaged, we will help arrange a replacement or another suitable solution as quickly as possible.

If there is any issue with your order, please contact us within 30 days of delivery. We will do our best to make it right.

Please contact us as soon as possible and include clear photos of the damage. Our team will review the situation and take care of the next steps for you.

Yes. Since every artwork is individually hand-painted, each piece has its own subtle variations in brushwork, texture, and detail. No two paintings are exactly the same.

Yes. An artist signature or a custom note can be added upon request.

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