Refund policy

At WhimOil, we believe choosing art for your home should feel inspiring, simple, and worry-free. That is why we have created a clear and customer-friendly return policy, so you can shop for whimsical oil paintings with confidence.

 

 ARTWORK QUALITY

If your artwork does not match the product description or visual representation shown on our official website, you may qualify for a full refund.

 

Please note that artwork colors, texture, brushstroke details, and frame appearance may vary slightly due to screen settings, lighting conditions, production process, and natural differences in canvas or framing materials. Minor variations in color tone, texture, cropping, or scale are normal and are not considered defects.

 

SHIPPING DAMAGE

 

If your artwork arrives damaged during transit, we offer a complimentary replacement or a full refund, depending on the situation and your preference.

 

To help us process your claim quickly, please provide clear photos of the damaged artwork, the original packaging, the shipping label, and any visible damage to the box, canvas, or frame.

 

 PRODUCT POLICY

 

WhimOil offers whimsical oil paintings and wall art in selected sizes and finishing options, including rolled canvas, frameless artwork, stretched canvas, and framed options.

 

Each order is prepared based on the artwork, size, and finish selected at checkout. We recommend carefully reviewing all product details, size information, frame options, and room mockups before placing your order.

 

We stand behind the quality of every WhimOil piece and want your artwork to feel beautiful, expressive, and suitable for your home.

 

30-DAY MONEY BACK GUARANTEE

 

You have a 30-day window from the date you receive your artwork to request a return.

 

We accept returns by mail. To start a standard return, please contact [info@whimoil.com] to request a Return Authorization number and return instructions.

 

Once your return request is approved, we will provide the return address and further instructions. After we receive and inspect the returned artwork, your refund will be issued to your original payment method within 7 business days.

 

IMPORTANT CONDITIONS FOR RETURNS

 

• Return requests must be submitted within 30 days of receiving your artwork.

• Returned artwork must be in its original condition and securely packed for return shipping.

• For mail returns, please follow the return instructions provided by our support team.

• Refunds will be processed after the returned artwork has been received and inspected.

• Approved refunds will be issued to the original payment method within 7 business days.

 

RETURNS DUE TO PERSONAL PREFERENCE

 

If the artwork you selected does not fit your space, match your interior style, or look the way you expected in your home, you may request a return within 30 days of delivery.

 

We understand that choosing wall art online can be a personal decision. Whether the size feels different than expected, the color does not match your room, or the artwork is not the right fit for your decor, our return policy is designed to make the experience easier and more reassuring.

 

SPECIAL INSTRUCTIONS

 

 How to Initiate a Return

1. Contact our support team at [info@whimoil.com]within 30 days of delivery to request a Return Authorization number.

2. Please include your order number, the reason for return, and photos of the artwork if relevant.

3. Our team will review your request and send you return instructions once approved.

4. Pack the artwork securely using the original packaging whenever possible.

5. Ship the artwork to the return address provided by our support team.

6. Once we receive and inspect the returned artwork, your refund will be issued to your original payment method within 7 business days.

 

 KEY NOTES

 

• Returns are accepted within 30 days of delivery.

• Refunds are processed to the original payment method within 7 business days after inspection.

• Artwork must be returned in its original condition.

• Shipping damage must be reported with clear photos of the artwork and packaging.

• This return policy applies to orders shipped within the United States.

 

For any questions about returns, refunds, or damaged artwork, please contact us:

 

WhimOil

Email: [info@whimoil.com]

Website: [www.whimoil.com]